Terms of service

These terms cover using jersied.com, the Team Manager and team stores, and buying from Jersied. Prices are in Canadian dollars. Orders are paid in full when you place them, by credit card through Stripe, or by wire transfer or Interac e-Transfer for local customers. You’re responsible for what happens in your account, so keep your login to yourself. We can suspend accounts that break these terms.

What we can't print

We won't make jerseys with copyrighted images or with logos and marks owned by pro or college teams, leagues or brands. We also won't print obscene language or graphics; slurs, hate symbols or attacks on people for their race, religion, gender, sexuality, disability or nationality; or anything that harasses or mocks a real person or uses someone's likeness without their permission. Youth jerseys can't carry drug, alcohol, tobacco or sexual references. Double-meaning team names are fine.

Logos you upload

When you upload a logo, you confirm you own it or have permission to use it. If that's not true, you're responsible, not Jersied.

Our right to refuse

We can turn down or cancel any design. If we cancel an order because of its design, we refund it in full.

Proofs

After your order is paid, we send a proof for each set on it. The proof shows the front and back of the jersey, the colours, the logo sizes and placement, and the names, numbers and sizes we'll print. We email you when it's ready, and you review it in your account.

Changes before approval

You can ask for changes to a proof as many times as you need, free, until you approve it. Each change gets a new version of the proof. Jerseys or players added during changes are billed at the same per-jersey price as the rest of the order.

Proof approval

Only the team owner can approve a proof. Approving confirms you've checked every name, number and size, and that we should print exactly what the proof shows. Production starts only once every set on the order has an approved proof, so the production and shipping times count from the last approval. We record who approved each proof and when.

After you approve

Once you approve a proof, the spelling, numbers and sizes on it are your responsibility. If a mistake was on the approved proof, we can reprint the affected jerseys at your cost. If your jerseys differ from the approved proof, email us within 7 days of delivery with photos. We inspect them, and if they differ, we reprint them free.

Colours on screen

Proofs are shown on a screen, and every screen shows colour differently. Printed colours can look slightly different from the proof. That normal variation isn’t a printing error.

Team store payouts

A team store's manager earns the markup on each sale. A sale counts toward a payout 14 days after the buyer pays, and we send payouts by e-transfer or bank transfer. If a buyer gets a refund after we've paid out, the refunded markup comes back off. If a buyer disputes the payment with their card company, the markup on that sale and the fee Stripe charges us for the dispute come back off. We take what's owed from the store's next payout. If there's no payout to take it from, for example because the store has closed, we invoice you and you agree to pay it. If a dispute is decided in our favour, the sale counts toward your payouts again.

Agreeing to these terms

You agree to these terms, including the proof steps above, when you place an order or a re-order. We record when you agreed.