Frequently Asked Questions

Click on the "Design Your Jersey" button on our homepage or navigation. You'll be taken to our design tool where you can choose your jersey style, colors, and add custom text, numbers, and logos.

Yes! You can upload your own images or logos in the design tool. Supported formats include JPG, PNG, and SVG. Make sure your file is high-resolution for the best printing quality.

We recommend using SVG files for the best quality. The maximum file size is 5MB.

There is no minimum order quantity. You can order a single jersey or multiple jerseys, depending on your needs.

Absolutely! Once you finish customizing your jersey, you can add it to your order form and continue designing additional jerseys with different sizes, names, numbers, or even colors.

Yes, we offer discounts on bulk orders. The discount amount varies depending on the quantity ordered. Contact us for a custom quote on team orders of 10 or more jerseys.

Yes, our design tool provides a real-time preview of your custom jersey. You can see how it looks from multiple angles before placing your order.

Yes, you can save your design progress and come back to it at any time. Just make sure to bookmark the page or create an account or log in to save your work.

We offer Classic Cut, Pro Cut, and Fan Cut hockey jerseys. Each style features different fits and collar options including crossover v-neck, lace-up, and tapered neck with insert collar.

Our hockey jerseys are made with Birdseye Ice fabric as standard. We also offer Pro Weight fabric upgrades for enhanced durability and performance.

Yes, reinforced elbows are available as an upgrade option for an additional $2.50 per jersey. This is especially popular for competitive leagues.

Yes, we offer fully sublimated hockey socks made with high stretch PDR fabric and hockey pant shells available with buckle or elastic waistbands.

Yes, fight straps are available as an upgrade option for $5.00 per jersey, which is required for many competitive hockey leagues.

Yes, we offer professional referee jerseys with Birdseye Ice fabric, collared neck, and customizable cuffs.

Yes, we offer custom hockey sticks with personalized designs, team colors, player name engraving, and team logos.

We offer basketball jerseys, shorts, reversible jerseys, and complete warmup suits. All items feature moisture-wicking fabric and fully sublimated designs.

Yes, our basketball jerseys are made with moisture-wicking fabric designed for performance and comfort during competitive play.

Absolutely! We offer matching basketball shorts with the same team colors and custom designs as your jerseys.

Yes, we offer reversible jerseys that are perfect for practice and scrimmages, giving you two color options in one jersey.

Warmup suits include a full zip jacket and matching pants, perfect for pre-game and practice sessions. They can be fully customized with team branding and colors.

We offer fully sublimated baseball jerseys in both button-up and pullover styles. Each jersey is made from premium quality fabric with dedicated wicking channels for maximum breathability.

Yes, we offer both styles. Button-up jerseys feature a 6-button design with curved bottom and are available in short sleeve and sleeveless options. Pullover jerseys come with V-neck or crew neck collar options, also in short sleeve and sleeveless styles.

Our baseball jerseys are fully sublimated with unlimited design options, allowing you to create any design you can imagine without added costs. They feature rich vibrant colors that will never fade, crack, or peel, plus reinforced seams with lock stitch construction.

Front, back, sleeves, and inside trim (for button-up) or collars (for pullover) are all 100% customizable. You can create any design with unlimited colors and graphics, including player names and numbers.

Yes, we offer baseball pants with custom team colors and durable construction. Contact us for available styles and sizing options.

Currently, we specialize in custom baseball jerseys and pants. For other baseball uniform accessories, please contact us to discuss your team's complete uniform needs.

Production typically takes between 3-4 weeks after you finalize your design. Shipping time varies based on your location but typically adds 3-7 business days.

Once your order is placed, we begin production immediately, so changes are generally not possible. However, if you contact us within 24 hours, we may be able to accommodate minor changes.

If you notice a mistake after placing your order, contact us within 24 hours. We may be able to correct it before production begins, depending on where we are in the process.

Yes, you can order a single sample jersey to ensure the quality and design meet your expectations before placing a larger team order.

Once your order has shipped, we'll send you a tracking number via email so you can follow your jersey's journey to your door.

Yes, you can easily reorder previous designs by logging into your account and selecting the design from your order history, or contact us with your team information.

Because all our jerseys are custom-made, we do not accept returns unless there is a defect in the product. If you receive a defective item, please contact us within 7 days of receipt.

If your jersey doesn't fit, please contact us. Although we cannot offer returns on custom items, we'll work with you to find a solution and help you get the right size for future orders.

Your satisfaction is our top priority. If there's an issue with your order quality or a production error, please contact us immediately, and we'll do our best to make it right.

You can use the contact form on our website or email us directly. Our customer service team is available Monday to Friday, from 9 AM to 5 PM (PST).

Yes, we ship worldwide. Shipping costs and delivery times will vary depending on your location. International orders may be subject to customs duties and taxes.

We use Stripe for secure payment processing and accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept wire and e-transfers (locally).

We recommend washing your jersey inside out in cold water and hanging it to dry. Avoid bleach and fabric softeners to preserve the quality and color of your custom design. Read our complete jersey care guide for detailed washing and maintenance instructions.

Yes, we offer a full range of sizes including youth sizes. Check our size chart to find the perfect fit for kids of all ages.