Shipping policy
Last updated October 18, 2026Where we ship
Canada and the United States. Orders to the United States may owe customs duties and taxes.
How long it takes
Production takes 4–6 weeks after you approve the proof. Shipping takes 5–7 business days after that, depending on location. You get a tracking number by email.
What it costs
Shipping is charged by distance and weight.
Team orders
Team orders ship in one box to one address, packed and labelled by player.
Team store orders
Store orders ship with the team order, or to each buyer if the store allows home delivery.
Lost or damaged parcels
If your parcel hasn't arrived or arrives damaged, email contact@jersied.com within 7 days of the expected delivery date with your order number, and photos of any damage. We'll replace it at our cost.